Delivery

Shipping costs

• Delivery charges vary based on the product, size and delivery address.
• Estimated delivery prices can be found on the delivery tab of each product. 
• For an accurate delivery charge, please enter the delivery postcode in the cart or at the checkout.

Shipping processing time

• All orders for stock items are generally processed within 1-2 days working days.
• Orders for special colours or more bespoke items will take longer. We usually have these processed within 10 days working days, but it may take longer depending on the specifications.
• If you have a particular delivery deadline, please call the office on 01524 841726 to discuss your needs.
• If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional time for your delivery. If there will be a significant delay in any shipment of your order, we will contact you via email or telephone.

Shipment Confirmation & Order Tracking

• As soon as your order is packed & ready for the courier, we will email your invoice with the carrier & tracking information.

Deliveries

• All deliveries must be examined before being signed for.
• Any damage or shortage must be noted with your signature and to us within 24 hours, otherwise the carriers will deny responsibility and we will be unable to make a claim on your behalf.